Your information with us Completely Secure

Introduction & Applicability

This Privacy Policy applies to the 777jua platform (www.777jua.org) and all related services. 777jua treats the privacy of Bangladeshi users as a top priority and adheres to international data protection standards.

By accessing our website or using 777jua's services, you agree to the terms of this Privacy Policy. We recommend reading it carefully, as it contains full details on how your personal information is handled.

If you have questions about anything not covered in this policy, please contact our support team. We are always ready to answer your questions with full transparency.

Which Information We Collect

777jua collects only the information that is necessary. We do not seek any personal data beyond what is required. The details of the data we collect are listed below:

How Information Is Used

777jua uses the data it collects for the limited purposes below. We do not use your data for any additional or hidden purposes:

• Account Management: For registration, login, password recovery, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Security & Verification: For fraud detection, identifying multiple accounts, and age verification.
• Customer Support: To resolve your issues and complaints quickly.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
• Legal Compliance: To comply with government regulations and the terms of international gaming licenses.
• Responsible Gaming: To monitor signs of gaming addiction and intervene when necessary.

Your information is not used for marketing analysis or any other commercial purpose unless you have given explicit consent.

Data Sharing & Third Party

777jua never sells your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Provider: Limited information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions.
• Game Software Provider: Minimal data is exchanged with the relevant game provider's server while a game is in progress.
• Law Enforcement: In cases of court orders or legal obligations, information may be required to be shared with government authorities.
• Fraud Prevention: Limited technical information may be shared with industry-standard fraud detection services.

In all such cases, only the necessary information is shared, and the relevant parties are bound by strict confidentiality agreements.

Security Measures & Security

777jua uses industry-leading security technology to protect your information. Our security infrastructure includes:

• 256-bit SSL/TLS encryption — for all data transfers.
• Multi-layer firewall protection.
• Real-time monitoring for suspicious activity.
• Regular security audits and vulnerability assessments.
• Strict data access controls for staff.
• Two-factor authentication (2FA) available.

That said, no method of transmission over the internet is 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps.

You also play a role in keeping your account secure — use a strong password and never share your login credentials with anyone.

Cookie Policy & Tracking Technology

777jua uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Collects anonymous data to understand which parts of the site are used most.
• Marketing Cookies: Used to show you relevant offers. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the site to not function properly.

Data Retention & Deletion

777jua retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account information: retained for up to 5 years after account closure for legal purposes.
• Financial transaction records: retained for up to 7 years in accordance with international financial regulations.
• Support communications: up to 2 years after the issue is resolved.
• Marketing preferences: until you opt out.

You can request deletion of your information. However, certain data may need to be retained for a specified period due to legal obligations.

Minors Privacy Protection

777jua is strictly for users aged 18 and above. We do not knowingly collect or process any personal information from minors.

If we have evidence that a minor is using our platform, we will immediately suspend that account and delete all associated data.

A note for parents — please enable parental controls on your device to prevent your child or teenager from accessing our platform.

Policy Changes & Updates

777jua may update this Privacy Policy at any time. For significant changes, we will notify you through the following methods:

• Clear notices displayed on the platform.
• Via SMS to your registered mobile number or by email.
• The "Last Updated" date on this page will be changed.

Continued use of the platform after an update is considered acceptance of the revised Privacy Policy. We recommend reviewing this page regularly.

Contact & Complaint Process

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our Data Protection team. We aim to respond within 2 business days.

• Support Email: [email protected]
• Live Chat: Log in to the platform and chat with us directly.
• Support hours: 24 hours a day, 7 days a week.

To help us process your complaint accurately, please include your account details and a full description of the issue.